PROFESSIONAL TRAINING PROGRAM
ServiceNow
SAM Pro Training
Master Software Asset Management on the ServiceNow Platform
Limited Batch • 20% Discount
₹52,000
Next Executive Cohort Starts in 6 Days
- Official CITAMP Proctored Exam Voucher Included
- 2 Included Exam Retake Attempts (Zero surcharge)
- Live Publisher Labs: Flexera One & ServiceNow SAM
- AI-Driven Job Interview Prep Simulator
- Lifetime Certification Validity • No Renewal Fee
Duration
90 Days
Level
Intermediate
Mode
Live Online/Classroom
Language
English/Hindi
Course Overview
What you will get in this training
This training provides a comprehensive understanding of ServiceNow SAM Pro, covering core capabilities, best practices and real-world use cases. Learn how to manage software assets, optimize license usage, ensure compliance and integrate SAM with CMDB and other ServiceNow modules to achieve greater control and business value.
This training provides a comprehensive understanding of ServiceNow SAM Pro, covering core capabilities, best practices and real-world use cases.
Key Learning Outcomes
By the end of this training, participants will be able to
Key Learning Outcomes
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
Course Curriculum
A structured learning path to build practical skills in ServiceNow SAM Pro.
1
Module 1: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
2
Module 2: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
3
Module 3: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
4
Module 4: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
5
Module 5: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
6
Module 6: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
7
Module 7: Introduction to ServiceNow SAM Pro
SAM fundamentals, platform architecture, core components and the software asset lifecycle.
Overview
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Learning Focus
Build a strong foundation in SAM Pro and understand how it helps organizations improve visibility, control software assets and maximize value from software investments.
- Understand ServiceNow SAM Pro architecture and key components.
- Configure and manage software entitlements and licenses.
- Understand software recognition and normalization rules.
- Interpret compliance positions, true-ups and audit readiness.
- Generate meaningful reports and dashboards.
- Apply best practices for ongoing Software Asset Management operations.
TARGET AUDIENCE
Who Should Enroll in This Course?
Professionals responsible for managing software assets and license compliance.
Admins looking to expand their skills in SAM Pro configuration and management.
Teams involved in IT operations, discovery and CMDB management.
Professionals responsible for managing software assets and license compliance.
Admins looking to expand their skills in SAM Pro configuration and management.
Teams involved in IT operations, discovery and CMDB management.
Practical Learning
Hands-on Labs & Practical Exercises
Reinforce your learning with guided labs, practical assignments and real-world scenarios in a ServiceNow SAM Pro environment. Develop hands-on skills in software asset management, license compliance, reporting and optimization.
Gain practical experience configuring ServiceNow SAM Pro and exploring essential software asset management workflows.
Work through industry-based scenarios to understand software asset challenges, licensing requirements and asset management decisions.
Learn how software discovery data is identified, standardized and organized to improve inventory accuracy.
Explore software usage, license positions and compliance reports to identify trends and support data-driven decisions.
Practice interpreting license positions, identifying potential compliance gaps and recognizing software investments.
Apply your knowledge through practical exercises and case studies based on common software asset management challenges.
Our Leadership
Our Experts at a OptimITnow
Meet the experts driving innovation, delivering results, and shaping the future of IT Asset Management, Cloud, AI, and technology solutions.
AMAR DEEP KUMAR
ITAM Technical & Solution Architect
IT Asset Management Solution Architect
Result-oriented IAITAM Certified IT Asset Manager, ServiceNow and Flexera Certified SAM Operations Consultant, and PRINCE2® Practitioner with 20+ years of experience across MIS, HAM, SAM, IT Asset & Configuration Management, Procurement, and SAP Software License Compliance & Governance.
Tools: Flexera FNMS/Data Platform, ServiceNow SAM Pro, ServiceNow, CA IT Asset Manager, HP Asset Manager, and Advanced Excel.
Vineet sharma
SAM : Flexera / Flexera on Architect
Software Asset Management Solution Architect for Flexera One
Result-oriented Flexera Certified SAM Solution Architect with 20+ years of experience in IT Asset Management, Software Asset Management (SAM), and software license compliance and governance. Experienced as a Flexera One SAM Solution Consultant and IT Asset Management Solution Architect, delivering SAM strategy, solution design, implementation, optimization, compliance, and governance initiatives.
Tools: Flexera One / FNMS and Advanced Excel.
Nitesh Kumar
Enterprise AI Architect | ML Specialist
Enterprise AI Architect | Edge Intelligence & Deep Learning, ML Specialist
As an AI & ML Domain Expert with over 12 years of professional experience , I specialize in transforming advanced, cutting-edge AI research into highly optimized, real-world production systems. My career spans impactful roles at top-tier global technology leaders and institutions, including Qualcomm, Samsung Research, NCS Singapore, DMU UK and NTU Singapore
Expertise: Deep Learning, Audio/Speech AI, Computer Vision, Transformers, and Edge Intelligence.
CERTIFICATION & ASSESSMENT
Certification & Assessment
Validate your skills through structured assessments and strengthen your knowledge of ServiceNow SAM Pro with practical learning, certification preparation and performance evaluation.
Receive an OptimITnow course completion certificate upon successfully completing the training program.
Get guidance on relevant ServiceNow certification pathways, key topics, exam preparation strategies and recommended learning resources.
Test your knowledge through chapter-wise quizzes, hands-on assessments and a final evaluation designed to reinforce practical understanding.
CAREER OPPORTUNITIES
Build a Rewarding Career with ServiceNow SAM Pro
COURSE FAQs
Frequently Asked Questions
Find answers about our ServiceNow SAM Pro training, certification and assessments.
Module 1: Introduction to ServiceNow SAM Pro
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Module 1: Introduction to ServiceNow SAM Pro
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Module 1: Introduction to ServiceNow SAM Pro
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Module 1: Introduction to ServiceNow SAM Pro
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Module 1: Introduction to ServiceNow SAM Pro
This module introduces ServiceNow Software Asset Management Professional (SAM Pro), covering its core concepts, capabilities and architecture. Learn how SAM Pro supports software asset visibility, lifecycle management, license optimization and compliance within the ServiceNow platform.
Student testimonials
Real Student Stories.
Here from our student about their journey, growth and what makes OptimITnow a great place to work.
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