ISO/IEC 19770-1:2017 Lead Auditor Certification
Certified IT Asset
Management Professional
Master IT Asset Management. Maximize Value. Minimize Risk.
Limited Batch • 20% Discount
₹52,000
Next Executive Cohort Starts in 6 Days
- Official CITAMP Proctored Exam Voucher Included
- 2 Included Exam Retake Attempts (Zero surcharge)
- Mock Tests to Ace the Exam in One Go
- AI-Driven Job Interview Prep Simulator
- Lifetime Certification Validity • No Renewal Fee
Duration
90 Days
Level
Intermediate
Mode
Live Online/Classroom
Language
English
Course Overview
What you will get in this training
The Certified IT Asset Management Professional (CITAMP) training by OptimITnow equips professionals with the knowledge and practical skills to manage IT assets efficiently throughout their lifecycle. Participants will learn Hardware Asset Management (HAM), Software Asset Management (SAM), IT asset lifecycle processes, and software licensing fundamentals. The training covers license compliance, vendor agreements, audit readiness, and ITAM governance aligned with industry best practices. Through real-world use cases, practical exercises, and expert-led learning, participants will develop skills to improve asset visibility, optimize software utilization, and reduce unnecessary IT expenditure. The course also builds an understanding of risk management, compliance monitoring, and data-driven asset reporting.
By the end of the training, learners will be better prepared to support effective ITAM strategies, strengthen organizational controls, and drive measurable business value.
Key Learning Outcomes
By the end of this training, participants will be able to
Key Learning Outcomes
- Master end-to-end IT asset lifecycle management.
- Understand hardware and software asset management practices.
- Improve software license compliance and audit readiness.
- Identify cost-saving opportunities and optimize asset utilization.
- Strengthen ITAM governance, risk management, and reporting.
- Apply practical ITAM concepts to real-world business scenarios.
Course Curriculum
A structured learning path to build practical skills in ServiceNow SAM Pro.
1
Module 1: Introduction to IT Asset Management
- Introduction
- What is a Certified IT Asset Manager & Hardware Asset Manager Professional
- ITAM 12 Key Process Areas & Description of Key Process Areas (KPA)
- How they relate to each other
- Why the KPA’s are necessary and how they will benefit your organization
- Basic SWOT Analysis
- ITAM Program Management
- ITAM Project Management
2
Module 2: Hardware Asset Management and Procurement
- Homework Review
- Policy Management in Hardware Asset Management
- Core Processes for Effective Policy Management
- Self-Assessment and Action Planning
- Setting Up the Hardware Asset Management Program Hardware Asset Management Standards
- Procurement Through Acceptance Processes
- Asset Order sources for procurement
- Negotiations and Pricing Structures
3
Module 3: Asser Lifecycle & Disposal Management
- Asset Receiving – Centralization, Tagging Methodologies, Defective Equipment, Outsourcing
- Managing The Life Of The Asset
- Support Infrastructure – Policies, Developing Life Cycle Processes And Procedures
- Working With The Help Desk – Tools, Life Cycle Deployment, IT Framework Implementations
- Managing The Inventory
- Discovery Tools – Technical Characteristics, Functionality
4
Module 4: All about SAM
- SAM overview / Why SAM
- What are the Risks?
- SAM Lifecycle
- Benefits of SAM
- SAM Objective
- Features & Benefits
5
Module 5: Top Publisher Software License Fundametal
- Software License Contract & Agreement
- Software License True UP
- ISO 19770-1 Software Asset Management – Standard
- SAM Architecture
- Set up SAM (Step by Step – Check List)
- SAM Reports
6
Module 6: Conducting an Audit:
- Performing auditing tasks.
- Social accountability audit overview.
- Auditing Methods.
- Methods for Conducting Audits.
- Using a process approach while auditing.
- Observations.
TARGET AUDIENCE
Who Should Enroll in This Course?
Improve IT asset governance, lifecycle management, and resource utilization.
Support operational resilience through effective IT asset tracking and recovery planning.
Enhance asset visibility, utilization, and operational efficiency.
Optimize IT purchasing, vendor relationships, and asset acquisition.
Identify and mitigate IT asset, licensing, and compliance risks.
Align IT asset planning and resource allocation with project objectives.
Why Choose OptimITnow for CITAMP Certification?
The Certified IT Asset Management Professional (CITAMP) training by OptimITnow helps professionals develop essential ITAM knowledge and practical skills to manage IT assets effectively throughout their lifecycle. Designed to support career growth and organizational excellence, the training focuses on asset optimization, cost control, compliance, and industry-aligned best practices.
Build a strong understanding of IT Asset Management principles, processes, and best practices.
Learn to address software licensing risks, strengthen governance, and support audit readiness.
Understand how to manage hardware and software assets from acquisition to retirement.
Identify opportunities to reduce unnecessary expenditure and improve asset utilization.
Gain insights into practical ITAM approaches and real-world industry scenarios.
Develop skills through relevant examples, exercises, and asset management scenarios.
Our Leadership
Our Experts at a OptimITnow
Meet the experts driving innovation, delivering results, and shaping the future of IT Asset Management, Cloud, AI, and technology solutions.
AMAR DEEP KUMAR
ITAM Technical & Solution Architect
IT Asset Management Solution Architect
Result-oriented IAITAM Certified IT Asset Manager, ServiceNow and Flexera Certified SAM Operations Consultant, and PRINCE2® Practitioner with 20+ years of experience across MIS, HAM, SAM, IT Asset & Configuration Management, Procurement, and SAP Software License Compliance & Governance.
Tools: Flexera FNMS/Data Platform, ServiceNow SAM Pro, ServiceNow, CA IT Asset Manager, HP Asset Manager, and Advanced Excel.
Vineet sharma
SAM : Flexera / Flexera on Architect
Software Asset Management Solution Architect for Flexera One
Result-oriented Flexera Certified SAM Solution Architect with 20+ years of experience in IT Asset Management, Software Asset Management (SAM), and software license compliance and governance. Experienced as a Flexera One SAM Solution Consultant and IT Asset Management Solution Architect, delivering SAM strategy, solution design, implementation, optimization, compliance, and governance initiatives.
Tools: Flexera One / FNMS and Advanced Excel.
Nitesh Kumar
Enterprise AI Architect | ML Specialist
Enterprise AI Architect | Edge Intelligence & Deep Learning, ML Specialist
As an AI & ML Domain Expert with over 12 years of professional experience , I specialize in transforming advanced, cutting-edge AI research into highly optimized, real-world production systems. My career spans impactful roles at top-tier global technology leaders and institutions, including Qualcomm, Samsung Research, NCS Singapore, DMU UK and NTU Singapore
Expertise: Deep Learning, Audio/Speech AI, Computer Vision, Transformers, and Edge Intelligence.
CERTIFICATION & ASSESSMENT
Certification & Assessment
Demonstrate your knowledge of IT Asset Management through structured assessments and certification preparation for the Certified IT Asset Management Professional (CITAMP) program. Build practical expertise in ITAM processes, asset lifecycle management, software and hardware asset governance, compliance, risk management, and cost optimization.
Receive an OptimITnow course completion certificate upon successfully completing the CITAMP training program and meeting the defined course requirements.
Build a strong foundation in IT Asset Management with structured learning covering key ITAM principles, asset lifecycle practices, governance, compliance, risk management, and technology cost optimization. Prepare with focused study materials, practical examples, and guided learning support.
Evaluate your understanding through topic-based quizzes, knowledge checks, scenario-based questions, and a final assessment designed to reinforce practical ITAM knowledge and identify areas for improvement.
CAREER OPPORTUNITIES
Build a Rewarding Career with Certified IT Asset Management Professional
Help organizations optimize asset management processes, reduce costs, and strengthen governance.
Oversee the complete lifecycle of IT assets and improve utilization, tracking, and control.
Manage software licenses, monitor usage, and support compliance requirements.
Track hardware assets, improve inventory accuracy, and manage asset lifecycles.
Assess compliance gaps, maintain asset records, and support audit readiness.
Optimize IT purchasing, vendor coordination, and asset acquisition decisions.
COURSE FAQs
Frequently Asked Questions
Find answers about our Certified IT Asset Management Professional training, certification and assessments.
How Do I Register?
Register Your Interest by clicking on this link: Register Now
Who is the ideal audience for the CITAMP Certification?
This Certification includes IT asset managers, IT service managers, IT procurement managers, IT finance managers, IT operations managers, and anyone else responsible for managing IT assets and IT services in an organization.
What CITAMP Certification and what are its benefits?
The Certified IT Asset Manager (CITAM) certification is a professional credential that recognizes individuals who have the knowledge and skills necessary to manage an organization’s IT assets effectively. This certification focuses on the best practices for overseeing the lifecycle of IT assets, including hardware and software, ensuring they are optimized, compliant, and well-governed throughout their use.
Benefits of CITAM Certification:
- Career Advancement: It opens doors to higher-level positions in IT asset management and related fields, such as IT procurement, vendor management, and financial management.
- Global Recognition: CITAM is recognized internationally, making it valuable for IT professionals working across different regions.
- Increased Earning Potential: Certified professionals often earn higher salaries compared to their non-certified peers due to the specialized knowledge and skills.
- Operational Efficiency: IT asset managers with CITAM certification help organizations optimize IT asset usage, leading to significant cost savings and improved resource allocation.
- Legal Compliance: By staying up-to-date with licensing laws and regulations, certified professionals reduce the risk of costly compliance issues and legal penalties.
What are the job prospects for the Certified IT Asset Management Professional (CITAMP)
The job prospects for individuals with ISO/IEC 19770-1:2017 Lead Auditor Certification are quite promising, as organizations are increasingly recognizing the importance of effective IT asset management in achieving their business goals. Job opportunities for IT asset managers, IT service managers, IT procurement managers, IT finance managers, and IT operations managers are expected to grow in the coming years.
How long is CITAMP Certification valid for?
With ITAM EduTech certifications, you only need to obtain them once, as they have a lifetime validity and do not require renewal or any renewal fees.
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