CASE STUDY | ITAM & SAM
Software License Optimization for a Cluster-2 Enterprise
Improved license visibility, reduced compliance risk and optimized software spend with a modern Software Asset Management (SAM) approach.
Improved license visibility, reduced compliance risk and optimized software spend with a modern Software Asset Management (SAM) approach.
Global Professional Services
Software Asset Management (SAM)
Consulting & Implementation
ServiceNow SAM Pro, Flexera, Microsoft Licensing
PROJECT OVERVIEW
Understanding the Challenge
A global enterprise needed a clearer view of its software assets, licensing position and spending to improve control and reduce compliance exposure.
Software assets and license usage were difficult to track across locations.
Incomplete license data made compliance assessment more challenging.
Unused and underutilized licenses created opportunities for savings.
The enterprise needed consistent asset management and governance practices.
The enterprise needed consistent asset management and governance practices.
The enterprise needed consistent asset management and governance practices.
OUR OBJECTIVES
Key Goals for the Engagement
Achieve a complete and accurate view of software assets and license usage across global locations.
Identify and eliminate underutilized licenses to reduce overall software spend and improve ROI.
Ensure compliance with software licensing agreements and reduce the risk of audit findings.
Implement standardized processes for software asset discovery, tracking and governance.
Establish accurate and actionable reports to support informed decision-making.
Lay the foundation for continuous monitoring and effective software asset management practices.
Solution Delivered
End-to-End Software Asset
Management Solution
OptimITnow delivered a structured Software Asset Management (SAM) solution to improve visibility, optimize licensing, strengthen compliance and establish sustainable governance.
Gain practical experience configuring ServiceNow SAM Pro and exploring essential software asset management workflows.
Work through industry-based scenarios to understand software asset challenges, licensing requirements and asset management decisions.
Learn how software discovery data is identified, standardized and organized to improve inventory accuracy.
Explore software usage, license positions and compliance reports to identify trends and support data-driven decisions.
Practice interpreting license positions, identifying potential compliance gaps and recognizing software investments.
Apply your knowledge through practical exercises and case studies based on common software asset management challenges.
Implementation Approach
Structured and Phased Execution
OptimITnow followed a structured, phased approach to ensure a smooth and effective implementation of the Software Asset Management solution.
Assess
- Current state assessment
- Data collection and analysis
Design
- Solution design
- Governance framework
Implement
- Tool configuration
- Data normalization and reconciliation
Optimize
- Identify optimization opportunities
- Validate savings
Enable
- Process documentation
- Knowledge transfer and training
RESULTS AND IMPACT
Measurable Business Value
The Software Asset Management solution helped improve software visibility, optimize licensing costs and strengthen compliance through a structured, data-driven approach.
Reduction in Software Spend
Improved Asset Visibility
Reduction in Compliance Risk
Sustainable SAM Governance
KEY TAKEAWAYS
Lessons Learned and Recommendations
A single source of software asset data enables better decision-making.
Tool-driven discovery and normalization reduce manual effort and errors.
Policies and regular reviews help maintain compliance and optimize costs.
Training and stakeholder engagement are key to sustained success.
OptimITnow helped us gain complete visibility into our software assets and delivered significant cost savings through a structured and collaborative approach.
Global Professional Services Company
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